Privacy policy

Last updated: March 25, 2026

At MR B LLC, your privacy matters to us just as much as the quality of the handcrafted pieces we create. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you shop with us.

By using our website and services, you agree to the practices described below.

💌 What Information We Collect

When you shop or interact with us, we may collect:

Basic Info

  • Name
  • Shipping & billing address
  • Email address
  • Phone number

Order & Payment Info

  • Payment details (processed securely through Shopify)
  • Order history and purchases

Account Info (if you create one)

  • Username & password
  • Preferences and saved items

Browsing Info

  • What you view, add to cart, or purchase
  • Device, browser, and IP address

Messages You Send Us

  • Emails, custom requests, or support questions

🌟 How We Use Your Information

We use your info to make your experience smooth and personalized:

🛍️ To fulfill your orders

  • Process payments
  • Ship your handmade items
  • Handle returns or exchanges

✨ To improve your experience

  • Recommend products you may love
  • Save your preferences

📣 For updates & promotions

  • Send order updates
  • Share special offers (you can opt out anytime!)

🔒 For security

  • Prevent fraud
  • Keep your account safe

🤝 Who We Share Your Info With

We only share your info when necessary, and only with trusted partners who help us run our store:

  • Shopify — our store platform (payments, security, store functionality)
  • Stripe / Shopify Payments — secure payment processing
  • USPS / UPS / FedEx — shipping and delivery
  • Klaviyo — email marketing and order communications
  • Google Analytics — website traffic and performance analytics
  • Meta (Facebook/Instagram) — advertising and retargeting (if applicable)

We never sell your personal information. Ever.

🛒 Shopify & Your Data

Our store is powered by Shopify, which helps us run everything smoothly. Some of your data is processed through Shopify to support payments, security, and store functionality.

You can learn more about their privacy practices here: https://privacy.shopify.com

🍪 Cookies & Tracking

We use cookies to:

  • Remember your cart
  • Improve your shopping experience
  • Show relevant products

We also use third-party cookies from services like Google Analytics and Meta to understand how visitors use our site and to show relevant ads. These cookies may track your activity across other websites.

You can adjust cookie settings in your browser anytime. Opting out of third-party cookies may limit some personalized features.

👶 Children's Privacy

Our shop isn't intended for children under 13, and we don't knowingly collect information from anyone under 13. If you believe we've inadvertently collected information from a minor, please contact us and we'll delete it promptly.

🔐 Keeping Your Info Safe

We implement industry-standard security measures to protect your data, including encrypted connections (SSL) and secure payment processing through Shopify. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

In the unlikely event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable law.

⏳ How Long We Keep Your Info

We keep your information only as long as needed to:

  • Complete your orders
  • Meet legal and tax requirements
  • Resolve disputes or issues

⚖️ Your Rights

Depending on where you live, you may have the right to:

  • Access your data
  • Correct your info
  • Request deletion
  • Get a copy of your data
  • Opt out of marketing or targeted advertising

Virginia Residents (CDPA): If you are a Virginia resident, you have specific rights under the Virginia Consumer Data Protection Act (CDPA), including the right to access, correct, delete, and obtain a copy of your personal data, as well as the right to opt out of targeted advertising and the sale of personal data. To exercise these rights, please contact us at mrbllc757@gmail.com.

To make any privacy request, just reach out — we're happy to help 💌

📬 Emails & Marketing

You can unsubscribe from promotional emails anytime by clicking the unsubscribe link in any email. You'll still receive important transactional emails related to your orders.

🌍 International Data

Your information may be processed outside your country (for example, through Shopify's global infrastructure). By using our store, you consent to this transfer.

🔄 Updates to This Policy

We may update this policy occasionally to reflect changes in our practices or applicable law. Any changes will be posted here with a new "Last Updated" date. We encourage you to review this policy periodically.

💬 Contact Us

Have questions or need help?

📧 Email: mrbllc757@gmail.com 📍 Location: Virginia Beach, VA

💖 A Quick Note From Us

Every item we create is handmade with care, and we treat your information the same way — thoughtfully, respectfully, and with intention.

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