Terms of service
✨ Terms of Service – MR B LLC
Last Updated: March 25, 2026
Welcome 💛
Hey there! Welcome to MR B LLC — we're so glad you're here.
Everything you see in our shop is handmade with care using epoxy resin. When you shop with us, you're supporting a small business that puts love into every piece ✨
By using our website or placing an order, you agree to the terms below. If anything feels unclear, we're always happy to help!
🛍️ Using Our Shop
To shop with us, you must:
- Be at least 18 years old
- Provide accurate information (shipping, billing, contact details, etc.)
- Keep your account credentials secure and not share them with others
By using our site, you represent that you meet these requirements.
🎨 Handmade Products (The Important Part!)
Every item we create is handcrafted and unique, which means:
- No two pieces are exactly the same
- Colors, swirls, and details may vary slightly from photos
- Photos are examples — not exact duplicates
Slight variations are a natural characteristic of handmade resin work and are not considered defects. That's the beauty of handmade 💫
📦 Orders
When you place an order:
- You are making an offer to purchase an item
- Your order is confirmed once payment is successfully processed
- We reserve the right to cancel or decline any order at our discretion
If we cancel your order for any reason, you will receive a full refund to your original payment method within 10 business days.
Please double-check your order details before submitting — we may not be able to make changes once an order is accepted.
💳 Pricing & Payments
- Prices are subject to change at any time without notice
- If a pricing error occurs on your order, we will notify you promptly and give you the option to confirm the order at the correct price or cancel for a full refund
- Applicable taxes and shipping fees are added at checkout as required by Virginia law
- You agree to provide valid, current payment information
🚚 Shipping & Delivery
We package every order with care 💛
Please note:
- Shipping times are estimates, not guarantees
- Delays can happen due to weather, carrier issues, holidays, or high order volume
- Once your package is handed to the carrier, MR B LLC is not responsible for delays or losses caused by the carrier
Please refer to our full Shipping Policy for complete details.
🔁 Returns & Exchanges
All returns and refunds are handled in accordance with our Return & Refund Policy, available on our site.
Quick reminders:
- Custom or personalized items are final sale and not eligible for return
- Slight handmade variations are not considered defects and do not qualify for returns
🧠 Intellectual Property
All content on this site — including photos, product designs, graphics, text, and brand names — is the property of MR B LLC and protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use any of our content without prior written permission from MR B LLC.
🔗 Third-Party Services
Our store may use or link to third-party services (such as payment processors, shipping carriers, and marketing tools). These services have their own terms and privacy policies.
MR B LLC is not responsible for the content, practices, or policies of any third-party services. Use them at your own discretion.
🛒 Powered by Shopify
Our store is built on Shopify. All purchases are made directly with MR B LLC. Shopify is not a party to your transaction and is not responsible for any issues related to your order.
🔐 Privacy
Your information is handled with care 💛 Please refer to our full Privacy Policy for details on how we collect, use, and protect your data.
💬 Feedback & Reviews
We love hearing from you! By submitting a review or feedback:
- You grant MR B LLC a non-exclusive, royalty-free license to share it on our website, social media, or marketing materials
- You confirm the content is your own original work and does not infringe on any third-party rights
⚠️ Errors & Inaccuracies
We do our best to keep product descriptions, pricing, and availability accurate. However, occasional errors may occur. We reserve the right to correct any errors at any time. If an error affects your order, we will notify you and offer the option to proceed or cancel for a full refund.
🚫 Acceptable Use
You agree not to use our site to:
- Violate any applicable laws or regulations
- Harass, threaten, or harm others
- Upload or transmit harmful, offensive, or malicious content
- Copy, scrape, or exploit our content or store data
- Engage in fraudulent activity
We reserve the right to restrict or terminate access to our site for violations of these terms.
🛡️ Indemnification
You agree to indemnify, defend, and hold harmless MR B LLC and its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your use of our site, your violation of these Terms, or your infringement of any third-party rights.
⚖️ Governing Law & Dispute Resolution
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.
If you have a dispute with us, we ask that you contact us first at mrbllc757@gmail.com and allow us 30 days to attempt an informal resolution before pursuing any legal action. Any unresolved disputes will be handled in the courts of Virginia Beach, Virginia, and you consent to jurisdiction in that venue.
❗ Disclaimer
Because every item is handmade, MR B LLC cannot guarantee exact color matches, perfect uniformity, or that every piece will match photos exactly. All products are sold "as is" with respect to natural handmade variation. This disclaimer does not affect your rights under our Return & Refund Policy for genuinely defective items.
📉 Limitation of Liability
To the fullest extent permitted by law, MR B LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our site or products.
In all cases, MR B LLC's total liability to you shall not exceed the amount you paid for the specific order giving rise to the claim.
🔄 Changes to These Terms
We may update these Terms from time to time. Changes will be posted here with a new "Last Updated" date. Your continued use of our site after changes are posted constitutes your acceptance of the updated Terms.
💬 Contact Us
Questions? We're happy to help!
📧 Email: mrbllc757@gmail.com 📍 Location: Virginia Beach, VA
Key changes made:
- Last Updated date — filled in as March 25, 2026
- Age requirement — simplified to 18+ only
- Order cancellation — added full refund guarantee if WE cancel
- Pricing errors — added customer notification + cancel option
- Indemnification clause — new section protecting your business
- Dispute resolution — added 30-day informal resolution requirement before legal action
- Limitation of liability cap — capped at the customer's order amount
- "As is" disclaimer — clarified it doesn't override defective item returns